I believe there may be a tracking/scoring issue with “New Rules” in Just Dance NOW. Certain moves consistently receive incorrect scoring, and I have been unable to fix the issue regardless of how I perform them. I have already tested: * Different display devices: TV, tablet, and projector * Performing the moves earlier and later * Performing the moves faster and slower * Using stronger and softer movements * Changing the way I hold and move my phone The problem remains consistent across all of these tests. What makes this particularly strange is that some parts of the choreography track normally, while certain specific moves appear to require extremely different timing to receive a Perfect. This does not behave like normal display latency, because changing the display device does not affect it. I regularly achieve Megastar scores and high scores on other songs in Just Dance NOW, including Extreme routines, so this appears to be specific to New Rules rather than a general tracking problem with my gameplay. I have also seen another player achieve approximately 12,600 points on this song in Just Dance NOW, so it appears that high scores are possible. I cannot understand why the tracking behaves so differently in my case. Could you please investigate whether there is a tracking issue affecting this song on certain devices, OS versions, or configurations? I would be happy to provide a screen recording, device information, app version, or examples of the specific moves that consistently fail if needed.

目標を達成して、XPがもらえたはずなのに、全然増えない。せっかくやる気出してやったのに、冷めてしまう。 サポートにメッセージを送ったが、何も連絡が来ない。 しまいには、サーバーに接続できませんと表示。Wi-Fiもモバイル通信も試したがどちらもダメ。

A week ago everything was fine. As of 2026/02/15 whenever I launch a song, it is stuck on a never ending loading spiral. This is on Apple TV. I have uninstalled and reinstalled, updated and so on. The worst thing is that when you try to contact support you are led through a series of websites until finally you are not allowed to actually email support instead you can only search for an answer. I’ll give it a day but seems like I have wasted my money. Shame on UBISOFT. A company with absolute terrible support. Don’t purchase any of their games if you may need support as it is nonexistent. Edit: I finally found out that if you tap the 👎 at the bottom of the help page, you can finally contact support directly. After 48 hours they were able to fix the problem. It should be easier to do directly from the game with one click of a button, though as it seems like something that could happen again. It is bothersome to type out the DCID.

コインを使わずしたい

私は昔からジャストダンスが大好きで、このアプリを入れて踊ってみようと思いました。しかし、コーチが出てこないというバグが発生しました。踊るのには難しいです。それから、曲が終わっても得点発表の画面に移りません。とてもショックです。この２つのバグを直してくれれば幸いです。

とっても良いですね。運動にもなって楽しくやっています☺️

Smartphones have become huge. It's heavy and dangerous to shake. I dropped it and it broke. Also, because my right hand is heavy, only my right shoulder hurts. I wanted to dance, but I took a break from dancing for a while. With Apple Watch, I can enjoy dancing without danger or pain.

スマホがロード中のまま曲が始まってしまい、遊べないままコインが消えます。何年も前から定期的にチャレンジしてるけどこのバグが多すぎて使えなくて本当に悲しいです。

一年で課金してますが、ある時から無課金状態に戻ってしまうバグがあり、アプリ消して最DL数度試しても直らない。泣く泣く放置。どうしたらいいの？ ゲーム自体は楽しいですが遊べないんじゃどうしようもないです。

Four out of five times I try a dance, I get a very annoying bug where multiple tracks of the song start playing, layered over one another and out of sync. It's mostly impossible to finish a dance like this. It happens if my phone somehow disconnects (which is very easy to do), or when anyone else joins or leaves in "play versus others around the world" mode. No way to restart or fix it without spending more coins. I love Just Dance but there's no way I'm spending money when it bugs out so frequently and wastes coins.